ABOUT US

Greetings from my family to yours.

Things are so hard now a days, and buying anything and being completely happy with the entire process, is becoming rare.

I am VERY proud to be a 3rd generation Florist and you deserve to know my story:

The Flower Kottage was originally founded in 1965 by my Grandparents, Walter and Ruth Thompson, under the name “The Flower Pot”. They grew the business to three stores by 1975, in San Lorenzo Hayward and Dublin.

In 1976 my Mother bought the Hayward store and renamed it “Karen’s Flower Kottage”,She expanded to two stores in 1981, adding one in Castro Valley.

In 1992 I purchased the Catro Valley store and named it " The Flower Kottage". I successfully operated for 12 years on Lake Chabot Road, across from Eden Hospital. In 2004 we relocated to a larger location on Castro Valley Blvd.

I have a very experienced and qualified design, delivery and sales staff. We take pride in our customer service, quality and value of our floral products.

Please keep is in mind for your floral needs and please call if you have any questions about the products or services we offer.


Sincerely,

Monica Gebhart
Owner

The Flower Kottage has been proudly serving Castro Valley since 1992. We are family owned and operated with 1 location serving the Castro Valley and surrounding areas. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect.

Let The Flower Kottage be your first choice for flowers.

Our shop is open from 9:00 a.m. to 5:00 p.m., Monday through Friday and from 9:00 a.m. to 4:00 p.m. on Saturday.

We are closed on Sundays.

To help assure on-time delivery during the busy holiday season, place your order at least 1 day prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

For more information about these holiday hours, please call our shop: Thanksgiving Day, Christmas Day, and New Year’s Day.

       

If you have any questions or need more information, please contact us by calling us directly at (800) 889-3737. We're always here to serve you and make your flower-sending experience a pleasure.

The Flower Kottage
2626 Castro Valley Blvd.
Castro Valley, CA. 94546

The Flower Kottage
2626 Castro Valley Blvd.
Castro Valley, CA 94546

We specialize in the following services:

• Large inventory of fresh flowers
• Plants
• European/dish gardens
• Contemporary and traditional arrangements
• High-style floral arrangements
• Weddings
• Funeral designs
• Extensive gift line
• Gourmet and fruit baskets
• Gift baskets
• Greeting cards

Our shop serves the following areas in CA: Castro Valley, Hayward, San Leandro and San Lorenzo.

We also deliver to the following facilities
A Safe Haven Manor	Abc-Sampaguita Rest Home
Able Care Home	Alameda County Medical Ctr
Aloha Garden Guest Homes	Bassard Convalescent Hospital
Bay Point Healthcare Ctr	Bayfair Lodge Residentnial Cre
Baywood Court Skilled Nursing	Bethesda Christian Retirement
Beverly Residential Care Elder	Carlton Plaza
Casa Sandoval	Castro Village Care Home
Chapel Of The Chimes Memorial	Chapel-The Valley Mortuary
Cherry Blossom Inn	Colonial Acres Resident Care
Comfort Care Home	Courtyard Care Ctr
Creekside Apartments	Crest View Manor
Deer Creek Funeral Svc	Deercreek Funeral Svc
Delano Residential Care Home	Diana's Care Home
Eden Issei Terrace	Eden Lodge
Eden Medical Center	Eden Villa
Eden-West Rehab & Convalescent	Evergreen Castro Valley Care
Evergreen Residential Care	Evergreen Residential Care Hme
Fairmont Hospital	Fargo Senior Ctr Apartments
Fern Lodge Inc Christian	Galicia's Tulip Care Home
Gerrylaide Manor	God Sent Care Ctr
Golden Years Prvt Care Hm II	Grissom's Chapel & Mortuary
Guerrero Mortuary Chapel	Hayward Convalescent Hospital
Hayward Villa Apartments	Healthsouth
Jess C Spencer Mortuary Inc	Jones Convalescent Hospital
Jones Rest Home	Josephine Lum Lodge
Kaiser Permanente Hospital	Kaiser Permanente Post Acute
Kindred Hospital-Sf Bay Area	Kreske Enterprise
Laurel Grove Hospital	Lord Tennyson Apartments Inc
Machado's Hillside Chapel	Majestic Pines Care Ctr
Mariana Family Home	Mission Funeral Home
Montgomery Manor	Montgomery Plaza
Mori Manor	Morton Bakar Ctr
Myrna's Residential Care Home	Neptune Society
Oakcreek Alzheimers & Dementia	Palm Tree Senior Care Home
Redwood Convalescent Hospital	Regal Homes
Rose Gate	San Leandro Healthcare Ctr
San Leandro Surgery Ctr	Sanchez Residential Care Home
Santos-Robinson Mortuary	Scott Villa
Sorensen Brothers Mortuary	Southland Garden
Spencer Funerals & Cremation	St Anthony Care Ctr Inc
St David Retirement Ctr	St Gregory Care Center
St John Kronstadt Convalescent	St Luke's Subacute Hospital
St Michael Convalescent	St Regis Retirement Ctr
St Rose Hospital	St Rose Hospital -Emergency
St Therese Convalescent Hosp	Summerville At Landmark Villa
Sunbridge Care & Rehab Ctr	Valley Manor Commnty Care Home
Valley Pointe Rehab & Nursing	Villa Fairmont Mental Health
Villa Mercedes Residence	Villa Montgomery Care Home
Washington Square Home Care	Whispering Pines Rest Haven
Windsor Chalet	Wittenberg Manor Apartments
Wittenberg Manor II	Woodside Nightgale Senior

A local delivery fee of $8.50 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.)

U.S. orders must be received before 2:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.